24/7 Service

In the instance when people are counting on a backup generator or are dealing with the livelihood and efficiency of their power supply, we know our customers deserve immediate assistance, which is why we offer services 24 hours a day, seven days a week.  At Gen-Tech, quality customer service is a top priority, and we are always prepared and happy to help you whenever you have questions or need our services.  

Contact us via email or call 877-228-8238 anytime you need assistance. 

Service & Repair

When repairs to your generator set become a necessity, Gen-Tech has the dedicated technical specialists and repair facilities designed specifically with your well-being in mind. Our on-site and in-house team is trained to assess your unit’s problems and resolve the issue in the swiftest manner possible.

Our engineers and technical team work diligently on your behalf, and are dedicated to providing fast, dependable repairs. At Gen-Tech, we provide both planned and unplanned maintenance for most generator sets in an effort to cut down on any inconvenience or downtime for our customers. Routine generator maintenance is critical in preventing unscheduled downtime and is recommended by all manufacturers. An annual inspection can be performed by our qualified technicians and is also highly recommended as a preventative measure against unexpected problems.

A full inspection usually consists of inspecting fluid levels, battery condition, exhaust system, air inlet piping, and belts and hoses as well as checking for leaks and broken parts. We then run the generators to determine the pressure, airflow, temperature, circulation and condition, noises, vibrations and charging system output. The unit is then examined based on the manufacturer’s specifications – voltage, frequency, and greasing the generator end bearing.

Our team is dedicated to client satisfaction. By going on-site, our technicians can address any issues your generator is having and hopefully repair the unit the same day. If parts are needed, you can be assured that they will be top quality and shipped with the utmost speed in order to minimize the impact on your daily operations.

To learn more or to schedule your service and repair, click here to send us an email or call our 24/7 service center at (877) 228-8238.